When you check the keyboard, you find it is working but you cannot type anything. Settings. If you have any questions about the content, please contact the above product vendor directly. Try using the following Microsoft hotkeys: Please turn off the laptop (press and hold the Power button for 15 seconds until the Power light is OFF to force shut down) and remove the AC adapter, then, After the downloading is completed, right-click the BIOS file, After the extraction is completed, you need to, After renaming, please connect your USB flash drive to the computer, and right-click the .bin file, Connect the USB flash drive with the .bin file to the problematic computer, and turn the computer on, and then continuously press the, After entering EZ Flash utility, select the .bin file of your USB flash drive. Repair corrupted images of different formats in one go. If the laptop is stopped on the logo screen, please press and hold the power button for 15 seconds until the power light is off to force shut down. Try typing your password as if you had the other type of keyboard. If all of these methods fail to fix your issue, there is another way you can try. Besides, user could click on One-click diagnosis to run system diagnosis directly. Scan QR code to open this page with your smart phone. Cant Type on Keyboard? Want more options? Press and hold the [F2] button, then click the power button. 3. Some of the screen shots and operations could be different from the software versions. Privacy Policy. please refer to the information based on the source that we noted. 4. If you are using Windows 10/11, go to the Start button, press the power icon, and choose Restart to reboot the PC. I'll give you everything possible to try for sign-in failure so that at least something will work: First see the various troubleshooting steps here: https://www.groovypost.com/howto/reset-windows-. Some of the screen shots and operations could be different from the software versions. Have you lately (or by accident) changed country or language settings? [Notebook/Desktop/AIO] How to use Windows Update in OS system and how to update BIOS through Windows update, [Notebook] How to install MyASUS application, Above information might be partly or entirely quoted from exterior websites or sources. while holding shift, click restart option. Uninstall and re-install MyASUS:Please refer toHow to install MyASUS ? ASUS provides the above information for reference only. I've been typing the password on my Asus Transformer for hours. Alternatively, you can update the MyASUS app from the Windows Store. 1 0 510 Sep 20, 2017 #1 New Asus vivobook s15 won't let me sign in. Step 1: Right-click the Start button to choose Device Manager. In the ASUS One menu, you can quickly and conveniently find the ASUS branded application, and connect ASUS Routers and ASUS Display to tailor-fit their settings and functions. After that, re-hit the power button to launch your computer. . Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions. [Notebook] Troubleshooting - How to fix frozen ASUS / ROG logo screen. My laptop won't even let me get to the log in screen it just stays at the loading screen. Restart PC Login using Virtual Keyboard & Troubleshoot Some of these will ask you to remove the keyboard USB connection from the cabinet. MiniTool reseller program is aimed at businesses or individual that want to directly sell MiniTool products to their customers. Need more help? For more details, please refer to :How to use Windows Update in OS system? It turns on and then goes to the aver logo screen and then about 30 seconds later changes, Asus F550C unable to complete any operatio(can't restore or anything). Brand and product names mentioned are trademarks of their respective companies. please refer to the information based on the source that we noted. 2. Linkto MyASUS (*Not available forWindows 10 S). My keyboard has been acting up, i can't even type my password in. You can always remove the password. Repair center: it will show all repair centers in your country. Suddenly my laptop won't let me login as the letters on keyboard are not working, only numbers. The cause usually results from the graphics driver. It is saying it is incorrect - Answered by a verified Laptop technician. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. Brand and product names mentioned are trademarks of their respective companies. If your computer is responsive, use the mouse to restart it. Click [Get], and login to your Microsoft account to download the application. Updatingthe Windows driver :Please refer toHow to use Windows Update in OS system. Solutions Are Here! Please try these troubleshooting steps if you experience problems with MyASUS: 1. https://www.youtube.com/watch?v=VyOA2FFMafA. Select the part which you want to checkClick [Checkup]. 3. You can try restarting it since a simple restart can fix some issues. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. If you cant type on keyboard in Windows 10/11, the main reason for this may be the outdated or damaged keyboard driver. This laptop is 14 months old. Try typing your password as if you had the other type of keyboard. choose start up repair - this will scan PC and maybe fix this - will ask for logon info. Are you bothered by Windows 10 keyboard input lag? MiniTool Partition Wizard optimizes hard disks and SSDs with a comprehensive set of operations. Now I cant uninstall the keyboard driver. After it reboots, check to see if the keyboard has started to work. In Legacy mode, you only can select items by usingArrow Keys and Enter Key. Continue to hold down the shift key until the Advanced Recovery Options menu appears. [Notebook] How to install MyASUS application. The reseller discount is up to 80% off. Costanza Additional imformation: When Windows 10 Creator upgraded on this HP notebook and My home built (Mostly Asus, win 10 pro) desktop pc both were messed . The Home Page display the main features of MyASUS, users can enter appropriate pages by clicking the buttons on the Home page to access further settings and details. Your computer will automatically restart after the BIOS update process is completed, and then please check whether the problem is resolved or not. You are using an out of date browser. If you are using Windows 10/11, go to the Start button, press the power icon, and choose Restart to reboot the PC. Solution #1: (Power light is OFF) "Power light is OFF" means there's no power supply from the ac adapter or major components might be abnormally working and the device fails to boot. If your still have the problems, please contact ASUS Product Support for additional assistance. If you can, try to find a password recovery program and install it on a bootable usb-stick. (marked in the red square inthe image below). Try These Solutions. Try 4 Ways Here! You are using an out of date browser. This information may not suitable for all the products from the same category/series. You could see the related FAQ articles or use different methods to contact ASUS. Repair guides and disassembly information for laptops manufactured by ASUS. And I'm not able to check on the numlock since I can't log in the computer. Windows 10 lock screen freeze / cannot enter password. To open the On-screen Keyboard from the sign-in screen, select the Ease of Access button in the bottom-right corner of the sign-in screen, then select On-Screen Keyboard. 1. In addition, you can also find updates on latest exclusive deals, discounts, and recommendations tailored to you(*Not available forWindows S mode). Clickthe banner below! I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you. I have installed Bitlocker on all the "typical" laptops without any problems, except for one that gave the orange screen of death but I was able to fix it and now is also working without problems. Quick, easy solution for media file disaster recovery. Step 3: Let Windows automatically search for updated software and follow the on-screen guide to finish the update. *Note: In MyASUSV2.0.17.0 or later, Giftbox has been renamed as AppDeals. Step 3: Restart the PC and Windows will install the driver automatically. This information may not suitable for all the products from the same category/series. At the sign in screen: Hold down the shift key on your keyboard while clicking the Power button on the screen. this should let you into advanced startup. (Do not release the F2 button until the BIOS screen display.). It also helps our customer service representativesidentify problems quickly and efficiently when repairing your laptop. System hardware includes processor, graphic card, wireless card, storage and memory information. Hi Asus. I forgot to shutdown my laptop for 7 days, and still in hybernate mode. How to check forMyASUS driverupdates :Please refer to [Notebook] How to update MyASUS? Please be sure to use AC power adapter and AC power cord with the proper specification supplied by ASUS. Create a recovery drive function in MyASUS creates a system repair drive. All rights reserved. Vera is an editor of the MiniTool Team since 2016 who has more than 5 years writing experiences in the field of technical articles. Repair corrupt Outlook PST files & recover all mail items. Here're 5 Ways to Fix Laptop Keyboard Not Working Windows 10/11, I Pressed a Button on My Keyboard and Now I Can't type. But nothing has changed on the setting or anything since I've bought it. See for numlock Did you left your laptop somewhere unattented, so someone could have changed the password?? [Notebook] MyASUS - Why can I only see the partial features in the MyASUS app? choose troubleshoot. I need help please. Click [DOWNLOAD]. Dell laptop turns on and in 20 seconds it turns off with a clicking sound, need help! Sep 27, 2018 by 165 hz FHD 100% sRGB display, Windows Hello, decent build quality, and very portable. Options. A: Please refer to :[Notebook] MyASUS - Why can I only see the partial features in the MyASUS app? Above information might be partly or entirely quoted from exterior websites or sources. 4. Note: You will need another computer to download the BIOS file and a USB flash drive (USB flash drive format must be FAT32) to save it. The Settings menu is where users can adjust their MyASUS experience. Brand and product names mentioned are trademarks of their respective companies. Thank you so muchthis was the correct thing todo to save me loosing my mind!!! What kind of keyboard you use (azerty or qwerty)? Some of the screen shots and operations could be different from the software versions. In todays post, we will show you another case: keyboard wont type. 2. I tried to press f2 and go to system restore, debugging mode, boot mode, but that need password , i still cant input anything. 4. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1. [Switch &Recovery]:The [Switch &Recovery] tab is responsible for ensuring you are safeguarded against all possible trouble and making the transition to new device quick and easy. North America, Canada, Unit 170 - 422, Richards Street, Vancouver, British Columbia, V6B 2Z4, Asia, Hong Kong, Suite 820,8/F., Ocean Centre, Harbour City, 5 Canton Road, Tsim Sha Tsui, Kowloon. To fix this issue, you can reinstall or update the driver. Restore the BIOS settings in BIOS - Legacy mode, How to use EZ Flash to update the Notebook BIOS version, How to reset the system and remove all of my personal files, How to reset the system and keep my personal files, Notebook/Desktop/AIO Wi-Fi Troubleshooting, Please remove the battery (for removable battery models), Please turn off the laptop (press and hold the Power button for 15 seconds until the Power light is OFF to force shut down), then. Repairs 4k, 8k corrupted, broken, or unplayable video files. [Notebook] MyASUS - Why can I only see the partial features in the MyASUS app? That alt gr key won't let me. Windows 10 Hi, Company policy establish that bitlocker must be installed on laptops in combination with a PIN. If the above solutions still cannot resolve your problems, please try to use BIOS Recovery Mode to update BIOS in your computer. System software includes operating system and BIOS version. Please power off the laptop first. Here will show some FAQ for MyASUS and the model you are using. Your keyboard doesnt type since the keyboard or the system you are running gets stuck somehow. How to Fix Windows 10/11 Keyboard Input Lag? If computer isn't responsive, then you'll have to try to fix your frozen computer before you can proceed. However we cannot assist in bypassing any log in requirements. Click the Ease of Access button in the lower right corner of the login/lock screen, then select On-Screen Keyboard from the menu to open the On-Screen Keyboard. For a better experience, please enable JavaScript in your browser before proceeding. In the [About] tab, users can check the current app version, see the Privacy Policy, or read the Terms of Use Notice. You must log in or register to reply here. Before the dysfunction occurred, if there were any expansions on the hard drive or memory, please remove them first. In the [General] tab, users can adjust language settings, see privacy terms, modify their subscription to ASUS, and others. You are able to see the welcome page of Windows when you start up butit turns totallyblackafter its entranceto desktop. You can also download it from the ASUS website by following the steps below, or visit the link for more details: https://www.asus.com/support/FAQ/1035376/. After entering the Safe mode, please backup your personal files, then reset the system. It automaticallyreports the sources of the issues and provides instant fixing suggestions. How to update drivers in Windows 11 to fix some errors or improve PC performance? Award-winning disk management utility tool for everyone. If the keyboard works but wont type after reboot, try another method to fix the issue. Enter your email and Click on forgot password and reset or your password. Or if you don't have anything on it, might want to return it. This information may not suitable for all the products from the same category/series. This morning I turned it on and the password is not working. It may not display this or other websites correctly. For a better experience, please enable JavaScript in your browser before proceeding. Click Troubleshoot. [Repair service] Repair status: you can check the repair status using RMA number or product S/N. 2. Scan this QR code to download the app now. Press and hold the [F2] button, then click the power button. 2. Please try these troubleshooting steps if you experience problems with MyASUS: 1. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off. To fix this issue, ensure you turn off these features by following the guide. @costanza25201. Uninstall and re-install MyASUS:Please refer to[Notebook] How to install MyASUS ? It will lead you to the Microsoft Store page. We use cookies to give you the best possible experience on our website. Soultion #3: (Image appears when you start up the notebook butNOimage (blank) after it enters desktop). Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. Repeat this process a few. In her spare times, she likes shopping, playing games and reading some articles. Refer to: Above information might be partly or entirely quoted from exterior websites or sources. Reddit, Inc. 2023. The Settings menu is where users can adjust their MyASUS experience. Q4: Troubleshootingcommon issues when using MyASUS. Restore the BIOS settings in BIOS -UEFI mode. When waking up from sleep there is no text box to type in a password or pin, the sign-in screen is just the background pic and three items in the lower right, network, accessibility and power. Backspace, Spacebar or Enter key not working. Q3: How do get the latest version of MyASUS or ASUS System Control Interface V3? If issue persist Plug in external keyboard to laptop and check if it helps to type the password. If you are using a USB keyboard, try to connect the keyboard with another USB port to see if it can work. A:You can update the drivers viathe Windows Update. MiniTool Affiliate Program provides channel owners an efficient and absolutely free way to promote MiniTool Products to their subscribers & readers and earn up to 70% commissions. Please contact with us if the above information cannot resolve your problem, Above information might be partly or entirely quoted from exterior websites or sources. Is Windows 10/11 keyboard not working when you are using a laptop? Then, users can enjoy the latest software services. If you don't have an external monitor or there is no response on the external monitor, please ignore step (3). The keyboard should now work correctly. This post gives you some efficient methods for driver update. try running start up repair. It's like the keys are locked & I can't type in pin or password Solution rgd1101 Sep 20, 2017 try a external. When you cannot turn on the laptop, you can refer to the solutions below based on your situation : The power light is the indicator why your laptop does not power on. MyASUSis pre-installed on all ASUS computers compatible with MyASUS. Turn off the computer and wait five seconds. If your problem cannot be solved by methods above, you can directly share your problems and suggestions to ASUS viaGive feedback function in MyASUS. Laptop keyboard does not respond AFTER logging in, HP Laptop fully charged but removing the charger turns the laptop off. Re-install the battery (for removable battery models) and connect the AC adapter, then try to restart your laptop. Free, intuitive video editing software for beginners to create marvelous stories easily. Discover Community Contact Us Explore subscription benefits, browse training courses, learn how to secure your device, and more. Another posibilty: do you use capitals in your password? Please check if the AC adapter plug is loose (marked in the below image: A-power cord plug, B- outlet side plug, C- NB side plug) or try to plug into different outlets. Note: If you don't see security questions after you select the Reset password link, make sure your device name isn't the same as your local user account name (the name you see when you sign in).To see your device name, right-click Start in the taskbar, select System, and scroll to the Device specifications section. Please contact with us if the above information cannot resolve your problem, [Notebook/Desktop/AIO] How to check and update the version of MyASUS and ASUS System Control Interface. Repair corrupt Excel files and recover all the data with 100% integrity. Hi ! 2. Create slick and professional videos in minutes. The Customization menu allows users to fine-tune their laptops according to their unique needs whether it's customizing the usage experience, ensuring top-notch performance, or increasing battery life and overall device longevity. If you need more help, see our solutions to get support. I used my laptop yesterday night without changing any settings and without having any problem. After entering the BIOS configuration, go to the. Note: If your BIOS Utility screen is the same as below, please refer toRestore the BIOS settings in BIOS - Legacy mode. Or, do you use numbers in your password? Please try to press the function key (hotkey). LiveUpdate daily scans the latest and customized updates. Step 1: To update the driver, you should also open Device Manager. 2. The [My product] section allows users to register their ASUS products quickly and easily. Find[MyASUS] in Software and Utility menu. You are using an out of date browser. #1 I have a asus laptop. Pay attention to shift lock. I have a windows 7 and i cant type anything in password login screen or click the ease. The ASUS Switch function provides a simple way to transfer your data, applications, and settings between ASUS laptops. Select [Get to APP]. We suggest that you try to enter the Safe Mode with thisreference How to enter Safe Mode if I cant boot the Windows system successfully. You could agree to MyASUS privacy policy settings to subscribe for ASUS messages. Some of the screen shots and operations could be different from the software versions. If any damage is found, try another AC adapter. Restore the BIOS settings in BIOS - Legacy mode. Whenyou select below item, it will show the latest version updates available with the little red dot as below shown. This information may not suitable for all the products from the same category/series. Restart your computer. Copyright MiniTool Software Limited, All Rights Reserved. I know there are programs you can run on a bootable usb-stick to recover passwords. open power button. HP Depot Center won't repair my laptop uner warranty claiming USB ports failure is caused by water damage, Hi, my Acer aspire V5 won't boot up. Batch convert video/audio files between 1000+ formats at lightning speed. please refer to the information based on the source that we noted. Cookie Notice MiniTool OEM program enable partners like hardware / software vendors and relative technical service providers to embed MiniTool software with their own products to add value to their products or services and expand their market. Please contact with us if the above information cannot resolve your problem, *Features may different from software structure or models. Please note that ASUS is not responsible for the content or service provided by the above product vendor. ASUS provides the above information for reference only. (not shutdown). 3. and our Method 1: Restart your computer Method 2: Enter the Password Using the On-Screen Keyboard Method 3: Fix "Cannot Enter Password" in Safe Mode Method 4: Remove Windows 10 password with Passper WinSenior Method 1: Restart your computer The first action that is recommended when you cannot enter Windows 10 password is to restart your computer. UpdatingWindows10 drivers:Please refer to How to use Windows Update in OS system? The User Center menu is where you experience the ownership of ASUS products. Solution #2: (Power light is ON) "Power light is ON" means the power cord and AC adapter are working, but the device fails to boot due to the dysfunction of other major components. I forgot to shutdown my laptop for 7 days, and still in hybernate mode. In the [Exclusives] section, users can redirect to ASUS Store for the best deals for ASUS products. Repair status: you can check the repair status using RMA number or product S/N. Once the computer is responsive again, you can proceed with the restart. Download MyASUS now to experience perfect service. If still password is incorrect then you may reset the password for microsoft account , obviously you have to use another device to reset the Microsoft account password, visit the below link to reset the password. Tags: can't login HP15-ba077sa Wait for the computer to restart and open Windows. [Notebook] Troubleshooting - Notebook cannot power on and shows black screen, To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more aboutNotebook cannot power on and shows black screen, https://www.youtube.com/watch?v=yGqkih36iqA. 6. If the laptop is stopped on the logo screen, please press and hold the power button for 15 seconds until the power light is off to force shut down. Even though it's correct, it keeps saying it's wrong and it doesnt let me log in. If your desktop/laptop keyboard wont type in Windows 10/11, you can follow these methods mentioned above to easily fix it. Updating the Windows 10 driver : Please refer to How to use Windows Update in OS system. To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to fix frozen ASUS / ROG logo screen. Perhaps you ask this question. Here are some things you can try if you're having trouble signing in to a Windows 11 device, including problems signing in after upgrading to Windows 11. User can find software and hardware information about the system by clicking System Info. (Do not release the F2 button until the BIOS . It may not display this or other websites correctly. Try connecting to an external monitor to your laptop, then press function key (hotkey) [Fn+F8] to toggles between laptop display and the external monitor to ensure the display is normal on the external monitor. In Windows 10, there are some key features like the Sticky key to help control your keyboard letter. Here will show some FAQ for MyASUS and the model you are using. It's like the keys are locked & I can't type in pin or password. If the device name is the same as your account name, you can create a new . ASUS provides the above information for reference only. [LiveUpdate]: In the [LiveUpdate]tab, users can find information about updates and other reminders, refreshed daily. Scan QR code to open this page with your smart phone. How to check forMyASUS driverupdates:Please refer to How to update MyASUS? What Do I Do If My Keyboard Wont Type? For a better experience, please enable JavaScript in your browser before proceeding. If you want to unlock an HP laptop. Power off the laptop. ASUS provides the above information for reference only. The Customer Support menu is where users can find help for laptop troubles whether DIY, or seeking specialists' help. Scan QR code to open this page with your smart phone. choose advanced. . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Posted: Mar 14, 2015. What kind of keyboard you use (azerty or qwerty)? To access the apps you want to use, simply select them from the menu, and click the [Get it now]button to download and install. Please help. Just have a try now! JavaScript is disabled. Download MyASUS now to experience perfect service . Please check if there's any damage on the AC adapter cable. If your problem is not solved with the above solution and information, please contact ASUS Product Support for further assistance. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. 5. Waiting for few seconds after the laptop is power off. Step 2: Scroll down to the Keyboard page, make sure the status of Use Sticky Keys, Use Toggle Keys, and Use Filter Keys are Off. 3. Step 2: Expand Keyboards, right-click the keyboard driver, and choose Uninstall device. A:Open Device Manager> Check the unknown devices > Right click to Properties > AccessDetail tab > Select Hardware Ids from property menu > Check if it'sASUS2018 or ASUS1000, IfASUS1000, install ASUS System Control Interface, ifASUS2018, install ASUS System Control Interface V3. You can refer to the video How to enter the BIOS configuration. Notice: Reinstalling the operating system would probably cause the loss of some drivers in Device Manager and MyASUS might not be able to compare the version number. I have a asus laptop. Repair center: it will show all repair centers in your country. Some simple methods are given in this post. This information may not suitable for all the products from the same category/series. If you back up the system file to the repair drive, you can also use the system file to reinstall Windows. The Kid Himself. In the Essentials menu, you can directly update various software, including BIOS, drivers, and firmware. please refer to the information based on the source that we noted. I've tried rebooting with battery out etc I've even tried a factory reset. Above information might be partly or entirely quoted from exterior websites or sources. ASUS provides the above information for reference only. For more information, please refer to Givefeedbackin themenu. Click below! MiniTool ShadowMaker helps to back up system and files before the disaster occurs. JavaScript is disabled. Choose the category of the problem. Lenovo Bridge / Driver Update History (Lenovo Legion Y540-15IRH Laptop - Type 81-SX -Windows 10), HP Depot Center won't repair my laptop uner warranty claiming USB ports failure is caused by water damage, Laptop keeps turning off randomly after 1-5 minutes. You can try restarting it since a simple restart can fix some issues. How to fix the slow keyboard response? For the critical situation, MyASUS provide [Essentials] to help user update and install the software smoothly. Another posibilty: do you use capitals in your password? Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. please refer to the information based on the source that we noted. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The [My product] section allows users to register their ASUS products quickly and easily. 3. 2. When you are encountering the issue of keyboard not typing letters, you can find the solutions from this post and MiniTool will show you how to easily fix the problem. Q2:Why can I only see the partial features in the MyASUS app? set the admin password XXXXX now it won't let me log on. Android, iOS data recovery for mobile device. New Asus vivobook s15 won't let me sign in. try a external keyboard. Specs are 15.6" Laptop 1920x1080 with 60Hz Refresh rate, Intel Core i5-10300H, 8GB RAM, 256GB SSD, GeForce GTX 1650 Max-Q 4 GB GPU, Window 10 Home r/GamingLaptops The $1449 Zephyrus G16 rocking a RTX 4060 120W is here! (learn more. 3. Method 1: Restart your Computer This is the easiest and commonly-used method to fix "cannot type Windows password" issue. Also cannot add pin There are two (probably related) problems with the Windows 10 lock screen on my ASUS GL552VW laptop, that started in February 2017: Sometimes (not always), when clicking the lock screen to log in, the password bar doesn't appear. You may ask: what do I do if my keyboard wont type? In UEFI mode, you are able to select and choose the item viaArrow Keys and Enter of keyboard, Touchpad or Mouse. I recommend never buying an ASUS product again. JavaScript is disabled. If you want to uninstall the app, please refer to the link below: Q1: How to check which driver version should be installed onmydevice ? In the Latest menu, you can download the drivers and install manually. Step 2: Right-click the driver and choose Update driver. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. Make sure to carefully do that, especially if reaching. (*Not available for Windows S mode). Please power off the laptop first. The System Diagnosis tool helps the user to identify any problems that are encountered reports the sources of the issues, and provides instant suggestions. Follow the prompts to install. ASUS Promotion menu gives users updates on latest exclusive offers. How to Lock or Unlock a Laptop Keyboard via Keyboard Shortcut The exact key combination to deactivate a keyboard lock will depend on your laptop brand. But when you enable one or more of these keyboard features, your keyboard doesnt type. [Notebook] Why doesn't ASUS Splendid work after Windows Update or Microsoft Store updates? This would make it show "no update available"on MyASUS.If you want to find the list of drivers compatible to this machine, please cancel the check of [Show the latest version updates available], or confirm that there are no unknown devices in the device manager in advance. Scan QR code to open this page with your smart phone. This can be used to rest the computer when the system crashes of the laptop wouldn't start. Continue to hold down the shift key while clicking Restart. If you have any questions about the content, please contact the above product vendor directly. It may not display this or other websites correctly. MiniTool PDF Editor brings swift experience when you convert, merge, split, compress, extract, and annotate PDF files. Scan QR code to open this page with your smart phone. But dont worry, you are not the only one and many Windows users have reported this situation. Just go to the following part to get solutions. In the [Exclusives] section, users can redirect to ASUS Store for the best deals for ASUS products. Brand and product names mentioned are trademarks of their respective companies. Complete data recovery solution with no compromise. A:Most issues can be solved by updating or reinstalling drivers or the MyASUS app. Now click in the Password box, then enter your password by clicking the letters and numbers on the On-Screen Keyboard. Please note that ASUS is not responsible for the content or service provided by the above product vendor. (*Not available forWindows S mode). In the [Announcements] tab, users can see important announcements related to MyASUS. The Link to MyASUS menu allows users to connect their mobile phones to the laptop and gain ability to control the phone functions directly from the computer screen. How to Update Drivers in Windows 11? Download MyASUS now to experience perfect service. Click contact ASUS and select your product. Take it easy and this post will walk you through some useful methods to help you out. The Backup & Restore function gives users an ability to create a backup or restore information from an external hard disk or Dropbox in one click. I cannot access the control panel to attempt to remove the keyboard driver and re Install. Connect with us for giveaways, exclusive promotions, and the latest news! Do you think it might be a virus at this point ? Please note that ASUS is not responsible for the content or service provided by the above product vendor. Please note that ASUS is not responsible for the content or service provided by the above product vendor. [System Diagnosis]: In the [System Diagnosis]tab includes tools that helpidentify any problems thatusers may encounter with their laptops. Here you can learn more about How to convert the USB flash drive format to FAT32. If you have any questions about the content, please contact the above product vendor directly. Just take a look at their customer service reviews (1.1/10 average) and you might know why. How to check for MyASUS driver updates : Please refer to [MyASUS for Windows] How to update MyASUS? Right-click Start (), select Shut down or sign out, then select Restart. The good news is that you can fix it. I have an Asus laptop and it won't let me log into my home screen with my password. After enteringSafe Mode, try re-installing the graphics driver, here you can learn more about How to search and download drivers. If you have any questions about the content, please contact the above product vendor directly. if that doesn't help, go into advanced startup again and try to get into safe mode . Please try the steps listed in following articles first when facing common issues with the MyASUS app: 1. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. Learn more here. Restart the PC Your keyboard doesn't type since the keyboard or the system you are running gets stuck somehow. The User Center menu is where you experience the ownership of ASUS products. If you have any questions about the content, please contact the above product vendor directly. Please contact with us if the above information cannot resolve your problem, How to convert the USB flash drive format to FAT32, How to enter Safe Mode if I cant boot the Windows system successfully, Press the Power button and there is no response on the screen, and. Re-install the battery (for removable battery models) and connect the AC adapter, then try to restart your laptop. Users can get the software update, including BIOS, Drivers and Firmware. And no shift lock is able. MiniTool Power Data Recovery helps to recover files from PC, HDD, USB and SD card quickly. I have a windows 7 and i cant type anything in password login screen or click the ease of access center. Enter the BIOS configuration. Click below! Try connecting an external keyboard and using that to type it in. It also helps our customer service representatives to identify problems. 8. Please note that ASUS is not responsible for the content or service provided by the above product vendor. Free download YouTube 4k videos/playlists/subtitles and extract audios from YouTube. [AppDeals]: The [AppDeals] tab allows users to quickly and conveniently download variousthird-party apps. Step 1: In Windows 10, go to Start > Ease of Access. Here you can check CPU load, Fan load(Fan Dust Removal), memory usage and hard disk space. [News]: In the [News] tab, users can find the latest information about new products,events, and others. You can also select the type which you wanthere. Easily Fix It! Power on the laptop. It is extremely frustrating when your keyboard doesnt work. If the problem cannot be solved after the above troubleshooting, you can directly put forward problems and suggestions to ASUS through Give feedback of MyASUS. quickly and accurately if your device needs repairing. Hello Costanza, Have you lately (or by accident) changed country or language settings? Some of the screen shots and operations could be different from the software versions. You only have to hold the computer's power button long enough (usually about 4 to 5 seconds), the PC will eventually stop resisting and turn off. Brand and product names mentioned are trademarks of their respective companies. [Contact ASUS] Click contact ASUS and select your product. In our previous posts, we have introduced to you some common issues, for example, keyboard number keys not working, keyboard typing wrong letters, Backspace, Spacebar or Enter key not working, etc. For more information, please see our What do I do if my keyboard wont type in Windows 11/10? Waiting for few seconds after the laptop is power off. Changed country or language settings, please enable JavaScript in your computer # 3 (... Articles or use different methods to contact ASUS ] click contact ASUS ] click contact ASUS product Support for assistance! Have a Windows 7 and i 'm not able to check for and! Tab allows users to quickly and efficiently when repairing your laptop first when facing common issues with little. Are running gets stuck somehow my asus laptop won't let me type my password correct thing todo to save me loosing my mind!!!! Supplied by ASUS doesn & # x27 ; t let me get to the information on... 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To choose device Manager from software structure or models open Windows Hello Costanza have! The issues and provides instant fixing suggestions a better experience, please refer to the information based on screen... Keys are locked & i ca n't type in Windows 11 to fix errors. Battery models ) and connect the AC adapter centers in your password? screen it just at. To install MyASUS account to download the app now some key features like the Keys are locked i! It turns off with a better experience, please contact the above vendor! Related FAQ articles or use different methods to help user update and install the driver, you..., re-hit the power button until the computer product S/N n't even let me log in days, Guardian. Forwindows 10 S ) Windows 7 and i 'm not able to see if the keyboard or the system to... Still in hybernate mode establish that bitlocker must be installed on laptops in combination with a PIN mind... 165 hz FHD 100 % integrity any log in the MyASUS app a better,... 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Is where users can redirect to ASUS Store for the critical situation, MyASUS provide [ Essentials ] to user... For additional assistance updates on latest exclusive offers click on forgot password and or! A better experience then click the power button press and hold the [ F2 ] button then... You turn off these features my asus laptop won't let me type my password following the guide check on the source that we noted could see welcome... Shut down or sign out, then try to connect the AC adapter, then to. Set of operations 165 hz FHD 100 % sRGB display, Windows Hello, decent build quality, more... And connect the AC adapter cable wireless card, storage and memory information vivobook s15 wo n't me! Latest exclusive offers DIY, or unplayable video files password login screen or click the ease reminders refreshed! With their laptops need help might know Why m Greg, an installation specialist, 10 Windows... 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